Privacy Program Development

Programs to meet compliance and provide business value

Privacy Breach & Incident Management

Preparation and Response Services

Privacy Data Management & Engineering

Integrating Privacy into Existing Development & Management

Privacy Assessments

GDPR and CCPA Compliant Assessments

Privacy Program: Design, Development, Implementation, and Operations

Tailoring programs to meet your specific compliance requirements and needs with a sustainable foundation to grow and evolve with the organization

Privacy assessments are a powerful tool to understand current state risks and what can be done to mitigate those risks. Insight gathered helps identify where gaps exist and how processes can be improved. Privacy Impact Assessments (PIA) are required under several compliance constructs and Data Protection Impact Assessments (DPIA) are required under the General Data Protection Regulation (GDPR).

NCG provides their party Privacy Impact Assessments and GDPR compliant Data Protection Impact Assessments. We also help organizations develop and implement internal privacy assessment programs.

Risk-Based Approach to Program Development

NCG uses risk-based principles when building privacy programs and improvement efforts.

Tailoring Privacy Programs to the Organization

Industry requirements, market considerations, and organizational structures are key factors that play into the design of an effective and sustainable program. Stakeholder engagement from initial design through to implementation helps ensure alignment and the capture of business value specific to the organization.

NCG works with organizational leadership and management to develop a custom plan for the organization. These solutions delineate clear expectations and responsibilities, working within organizational constructs instead of against them.

Data Driven Processes and Decision Making

Effective programs provide data to support efforts and decision making. This is gained from detailed knowledge of the entire data life cycle, inclusive of processing and utilization, that can leverage data wherever and whenever it exists.

This access to data across all its states supports compliance requirements and risk management. It also provides opportunity for analytics and business intelligence to better manage customer experience and improve products and services.

NCG uses a combination of tools and proven methods to capture current state structures and processing in both electronic and physical formats across the entire enterprise. We capture the process flow and life cycle transitions data takes to properly understand the data in all at each point in the business processes.

Ongoing Support & Continuous Improvements

Privacy Programs need to evolve with the organization as it grows. Program support functions must adapt to changing needs by measuring effectiveness and implementing improvements as appropriate.

NCG program designs and operations build the agility to identify and incorporate improvements from the start. We ensure a structural foundation engineered for versatility; with training, tools, and support capabilities that acclimate to the maturity level of the organization.

Privacy Breach and Incident Management

Be prepared for incidents with established and practiced processes, along with trusted partner expert support to assist when issues are encountered

Ensure your teams have the capabilities to best protect the organization from privacy data breaches. These capabilities include effective functions to monitor, identify, respond, and recover from a range of system incidents.

Plans and processes are developed and rehearsed to ensure stakeholders from across the organization understand their roles and expectations when an incident occurs. These readiness functions focus efforts and help foster effective collaboration during an actual event.

NCG develops programs and frameworks to deal with incidents in a managed way. These structures establish consistent methods to classify events from basic incidents to privacy data breaches, and then initiate the appropriate set of steps to address them. This includes support for incident managers to engage the right resources, facilitation of tasks, and structuring of communications.

NCG conducts exercises to ensure people across teams understand the processes in place and the roles they play. We also help keep the processes up to date and reflective of changes in the operating environment and organizational structures.

When incidents do occur, NCG provides the technical and subject matter expertise to assist your teams and coordinate with legal, regulator, and other applicable third parties.

Honing Organization Specific Incident Management Capabilities

Incident management procedures need to be comprehensive yet scalable to handle a range of possible scenarios specific to the organization and its operations. Processes need the rigor of management steps and and proper memorialization of events to support applicable notifications and disclosures. Internal teams need to understand their roles and how they can work together, to engage in a consistent and effective manner when needed.

NCG helps organizations develop plans and processes that fit their operations and organizational dynamics, providing a robust capability to deal with incidents. NCG has tools to help organizations manage efforts with teams of all sizes and disciplines. NCG facilitates exercises and tests for teams to hone their skills and be ready when needed.

Breach Response, Remediation, & Recovery

Breach response efforts must start by understanding the source and taking actions to stop the immediate threat and prevent further damage. Lessons learned are captured and best practices memorialized to improve preventative and response measures going forward.

Once the situation is under control, strategically designed processes allow for a graceful transition back to normal operations. These processes also improve mitigation efforts through lessons learned, strengthening the prevention of similar events in the future.

NCG provides technical and subject matter experts to advise and support your team to address the incident through all the recovery steps. This includes post incident notification processes and coordination with legal and regulatory partners—as well as addressing any vulnerabilities that may still represent exposure.

Privacy Data Management & Privacy Engineering

Frameworks and approaches that proactively incorporate Privacy considerations into all aspects of the organization’s systems, technologies, and practices

The concept of Privacy by Design makes privacy part of the default considerations that should go into all aspects of an organization’s systems and infrastructure. This approach establishes privacy as a principle of all data handling, spanning from security to technical standards, privacy governs the entire data life cycle.

NCG helps organizations build or transform existing data management and engineering efforts to embed and institutionalize privacy across design, implementation, and operations. We help integrate privacy as mutually supportive to security, safety, and other controls that provide business value.

Risk Based Approach to Privacy

Privacy risks have different factors and considerations compared to data security. Risk management programs must account for these variances.

Data threat management needs to address privacy, security, and other objectives in a complimentary fashion, influencing how things are done on a daily basis across the enterprise.

NCG helps organizations integrate privacy provisions for Personally Identifiable Information (PII) into enterprise risk management processes in conjunction with other data control objectives. We help organizations accomplish economies of scale with effort and investments to meet compliance, generate business value, and institutionalize concepts into the corporate culture.

Privacy Data Management

Privacy considerations apply to PII data across its life cycle, from collection to creation, analysis, use, storage, dissemination, disclosure, and disposal. Privacy practices cut across technical, legal, regulatory, and policy domains in an organization. Standards, procedures, and processing all contribute to privacy control functions. These privacy operations are supported by defined accountability and responsibility of internal and external parties that interact with PII.

NCG helps organizations gain a complete and detailed view of data; where it exists, how it moves, how it is accessed, how it is processed, and how it changes across its life cycle. We help organizations design and implement effective controls and processes for privacy that also provide business value.

Privacy Engineering

Integrating privacy considerations into system engineering builds better data control and management from the start, delivering reliable knowledge of where PII data exists and how it is used. Doing so provides granular and effective manageability of the data as well as the ability to control how PII is processed and handled. Capabilities and requirements are accomplished with privacy controls that manage risks as part of their core functions.

NCG helps organizations apply privacy considerations into engineering design and development frameworks. We help implement controls, training, peer support, and review processes that develop internal capabilities and competencies for privacy across engineering functions.

Privacy Impact Assessments & Data Protection Impact Assessments

Capturing a detailed understanding of an organization’s current state of privacy, risks, and what steps can help bolster that position

Privacy assessments are a powerful tool to understand current state risks and what can be done to mitigate those risks. Insight gathered helps identify where gaps exist and how processes can be improved. Privacy Impact Assessments (PIA) are required under several compliance constructs and Data Protection Impact Assessments (DPIA) are required under the General Data Protection Regulation (GDPR).

NCG provides third-party Privacy Impact Assessments and GDPR compliant Data Protection Impact Assessments. We also help organizations develop and implement internal privacy assessment programs.

Detailed Insight to Manage Risks, Plan Improvements, and Address Compliance Requirements

Corrective actions and improvements are identified and incorporated into roadmaps and remediation plans. The assessment examines the potential risks to the data subjects and to the enterprise. It considers applicable privacy compliance requirements, along with all the measures the organization has in place as safeguards and controls. Corrective actions and improvements are identified to incorporate into roadmaps and implementation plans.

NCG privacy assessments are designed to meet compliance requirements and provide organizations with actionable intelligence to understand exposure and take pragmatic steps to improve their overall posture.

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